Job Title: Solar Financial Compliance Agent
Location: Mouth of Provo Canyon (727 1550 E, Orem, UT 84097)
Company: Sunergy Solar
About Us:
Founded in 2005, Sunergy is a vertically integrated residential solar company. We are in the business of energy efficiency, not just solar, with licenses to install A/C units, roofs, and backup generators. Focused on rapid expansion, our company plans to grow into new markets, become a publicly traded company, and solidify a spot in the upper echelon of US residential solar.
Job Description:
Position Overview:
We are seeking an experienced and highly motivated Financial Compliance Agent to join our dynamic and culture-focused team. As a Financial Compliance Agent, you will play a critical role in building and maintaining relationships with our loan providers by resolving issues for solar energy projects that have been postponed and complicated for atypical reasons. You will be responsible for overseeing the resolution of loan provider escalations in addition to Better Business Bureau and assisting with pushing these solar accounts through to completion.
Key Responsibilities:
Project Management:
- Receive customer complaints that come from loan providers or Better Business Bureau.
- Monitor project progress and provide solutions to both the customer and stakeholders promptly in the event of an issue.
- Collaborate with cross-functional teams to identify project requirements and objectives and ensure progress is made on each account.
- Build and maintain positive relationships with our financial partners.
Stakeholder Communication:
- Act as the primary point of contact for clients, contractors, and project stakeholders.
- Provide regular project status updates and address stakeholder concerns.
Documentation and Reporting:
- Maintain accurate project documentation, including contracts, permits, and project reports.
- Prepare and submit progress reports to clients and stakeholders.
Qualifications:
-Proven experience in the solar or renewable energy industry.
-Knowledge of solar energy systems and technologies.
-Familiarity with customer service, stakeholder relations, and complaint resolution.
-Strong communication and interpersonal skills.
-Ability to work effectively in a collaborative team environment.
-Self-motivated to complete each task assigned
-At this time, no remote work is offered. Work must be done in the office.
Benefits:
With the expected public listing of Sunergy Renewables in the near future, the company is gearing up to provide a full portfolio of benefits, such as health insurance, paid time off, 401k options, stock options, and more.
Sunergy Renewables is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.